National restaurant chain P.F. Chang’s announced Monday, Aug. 4, which of its locations were affected by a data breach earlier this year.
According to a press release posted to the company’s website, P.F. Chang’s was alerted by the U.S. Secret Service on June 10 of “a possible security compromise involving credit and debit card” information being stolen from the company’s China Bistro branded restaurants.
“Our team, including third-party forensics experts, has been working continuously to understand the nature and scope of the incident. This investigation is ongoing. The security compromise, however, has been contained, and P.F. Chang’s has been processing credit and debit card data securely since June 11, 2014,” a press release from company CEO Rick Federico read.
Three restaurants in Pennsylvania were included in the list posted Monday. They are the locations at 10 Providence Town Center in Collegeville, 1600 Settlers Ridge Center, Building 1300 in Pittsburgh, and 983 Baltimore Pike in Glen Mills. The China Bistro location in Princeton, N.J., was also affected, the company announced.
“Given the continuing nature of the investigation, other time frames, locations or findings may be identified; therefore, we encourage you to check the site periodically for future updates,” P.F. Chang’s stated.
For a full list of which P.F. Chang China Bistro locations were affected, visit www.pfchangs.com/security
“We have determined that the security of our card processing systems was compromised, and we have reason to believe that the intruder may have stolen some data from certain credit and debit cards that were used during specified time frames ..” the company said. “The potentially stolen credit and debit card data includes the card number and in some cases also the cardholder’s name and/or the card’s expiration date. However, we have not determined that any specific cardholder’s credit or debit card data was stolen by the intruder.”
The press release stated the information stolen from the Collegeville location was taken from customers who visited between Oct. 19, 2013, and June 11, 2014. The company will not be alerting affected customers individually.
“If you dined at any of the P.F. Chang’s restaurant locations during the dates outlined in the chart, we believe your card data may have been potentially affected,” the company said.
The company warned affected customers to review their account statements for unusual activity, monitor their credit reports and notify their credit card companies that they were affected by the data breach.
Under U.S. law, credit card holders are entitled to one free credit report from the three credit reporting agencies each year. To obtain a free credit report, visit www.annualcreditreport.com or call toll-free 877-322-8228.
P.F. Chang’s is offering free identity theft protection to affected customers, according to its press release. The company said it is protecting anyone whose data may have been stolen with AllClear Secure for the next year. “ ..there is no action required on your part to receive this service. If a problem arises, simply call 1-877-412-7152 and a dedicated investigator will assist you in restoring your identity to its accurate state,” the company announced in the FAQ section of the press release online.
P.F. Chang’s is also offering an advanced version of AllClear Secure for free, which requires individuals to set up an account with AllClear ID. To obtain a redemption code for this service, visit pfchangs.allclearid.com. This additional service offers $1 million identity theft insurance and identity theft monitoring, according to P.F. Chang’s.
Any customer with additional questions can call, 1-877-412-7152.